At simplewearz, Xylent Global Private Limited strive to provide a smooth and enjoyable online shopping experience. However, online purchases inherently come with certain risks that customers should be aware of. This policy explains those potential risks and helps set realistic expectations when shopping for clothing and accessories on our platform.

General Acknowledgment of Risk

Shopping online means you may not always experience the product exactly as shown. By placing an order on simplewearz, customers acknowledge that there are natural variations that can occur. While we take care to provide detailed product descriptions, high-quality images, and accurate specifications, slight differences in color, texture, fit, or finish may occur due to screen resolution, lighting, or personal perception. We encourage customers to review all product details carefully and reach out to our support team for any clarifications before completing a purchase.

Product Availability and Inventory Risk

We aim to keep our inventory up to date, but the availability of products can sometimes fluctuate. Popular items may sell out quickly, and occasional technical issues may create temporary stock discrepancies. In such cases, Simplewearz reserves the right to modify, cancel, or delay orders as necessary. Customers affected by such changes will be notified promptly and offered suitable alternatives or a full refund, ensuring transparency and fairness in handling stock-related issues.

Color Representation Disclaimer

We make every effort to present product colors accurately through images and descriptions. However, the way colors appear can vary depending on monitor settings, device screens, or surrounding lighting conditions. Minor differences between on-screen visuals and the actual product are normal and should not be considered defects or misrepresentations. Customers are encouraged to consider this when reviewing product images before making a purchase.

Shipping and Transit Risk

Once an order leaves our facility, it enters the hands of external logistics partners. While we collaborate with reliable courier services, unexpected delays, damages, or losses can occasionally occur due to circumstances beyond our control, such as weather, transport issues, or operational disruptions. In these instances, Simplewearz will provide assistance to resolve the matter as efficiently as possible. Customers are advised to contact our support team immediately if they notice any delivery-related problems to ensure timely assistance.

Third-Party Content and External Risks

Simplewearz operates independently and does not endorse or control external websites, third-party links, or unrelated online services. We are not affiliated with any other platforms, and claims of association with unauthorized third parties should be treated with caution. If you encounter external content, pages, or services falsely claiming to represent or partner with us, please notify us immediately. Simplewearz is not responsible for content, transactions, or outcomes arising from unauthorized third-party sources.